Issue with enquiry form submissions not being received

We have experienced a technical issue with the Lloyds Bank Cardnet website meaning that Account Closure forms submitted by existing Cardnet customers between 23:00 on Monday 12th October and 17:00 on the 27th October have not been received. If you submitted an Account Closure form during this time, please re-submit your request form. You can also speak to somebody via the webchat box on this website, or by contacting us on 01268 567100. We sincerely apologise for any inconvenience caused.

Clover is our innovative point of sale (POS) system that adds real value to your business. Each device is powered by cloud-based software and app-led functionality. These allow you to accept payments, track sales, monitor staff performance and build the insights you need to work smarter and grow for the future. Find the device to match your business.

Clover Flex LTE

Clover Mini

Clover Station Pro

Interested in getting Clover for your business?

Just fill in our form and one of our team members will contact you shortly.

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Discover how Clover can help your business

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(If your business is not registered in the UK, unfortunately we cannot proceed with your application)

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How Clover is helping UK businesses

Arun Veterinary Group

Supporting a traditional business to grow into a modern practice

The Wandering Duck

Helping a new business get up and running

Why choose Clover?

Save time

An all-in-one business management solution including payments, comprehensive reports and remote dashboard access.

User-friendly

Ready to use POS solution accepts most card types, Apple Pay™, Android Pay™ and offers flexible bill and receipt options.

Get insight

Add apps to analyse, develop and grow your business, whilst improving staff performance.

Happy customers

Build customer loyalty and engagement through reward apps, loyalty schemes and social media.

Reliable and secure

Multi-layer security, cloud-based storage and dedicated technical support.

Choosing a Clover solution that works for your business

Clover comes in a choice of three device options: Clover Flex LTE, Clover Station Pro and Clover Mini.

All our devices include the following key features:

  • App market and web dashboard access
  • Chip & PIN and mag-stripe card processing
  • Contactless acceptance including Apple Pay
  • Anti-microbial, toughened glass touch screen
  • Merchant and customer-facing devices

Each Clover device is powered by cloud-based software, designed to suit your business needs. We have four software options available, all offering the standard card terminal capabilities and additional features.

Our Register Lite plan, also available on Clover Mini and Clover Flex LTE, covers the essentials with some additional features such as holding an inventory, alongside the useful reporting aspects.

Our Register Plan, which comes as standard with Clover Station Pro. This offers all the benefits of the Payment Plus plan and Register Lite, whilst providing extra flexibility, such as creating discounts in real-time, and managing orders and inventory, in-store or remotely online. The Inventory capacity for this software is much larger than Register Lite offers.

Our Table Service, this is our most comprehensive plan that also features Clover Dining, which has the ability to provide restaurants, hotels and bars even more functionality to help support business needs.

You can customise your Clover device to suit your business needs, helping you to unlock your business potential. Whether you need a specific reporting tool, or an app that clocks staff in and out; Clover allows you to do more than just process payments.

  • Clover Station Pro

    Our compact business management solution provides a full till system, suitable for all business sectors. It comes with our handy, customer-facing Clover Mini, with the option to add Clover Flex for extra flexibility.

    Hardware features

    • Integrated barcode and QR code scanner
    • Connected high-speed thermal receipt printer and cash drawer
    • Clover Mini included, to act as a customer facing screen and PIN pad
    • Includes functionality for native 4G/LTE connectivity for additional reliability (nb controlled by the business via the device as usage charge applicable monthly)
    • 14” High Resolution merchant facing screen

    Software benefits

    Register plan is the software, which comes as standard with Clover Station, and is available as an upgrade with Clover Mini and Clover Flex.

    • Manage your orders and inventory, in-store and remotely online
    • Create discounts in real-time as and when you want them
    • Provide unique solutions for the food and drink industry, including kitchen printing and table management
    • Enhance your customer relationships with electronic receipts, loyalty programmes, and apps to manage your social media presence
    • Improve your business insight with detailed reports on sales, employees and customer behaviour
    • Download a wider range of apps available through the Clover App Market

    Also available as an upgrade is our Table Service software plan, this is our most comprehensive software plan and as well as delivering all of the Register Plan benefits it also includes Clover Dining, which provides features specific to Quick service restaurants, Full Service restaurants and hotels with features such as :

    • Customisable floor plans to match your restaurant
    • Customisable tabs for each area of your restaurant – eg Restaurant, Bar, Garden
    • Ability to split bills in a multitude of ways
    • Ability to send orders directly to the kitchen with a printer or display and classify them as ‘dine-in, delivery or to-go’
    • Access real time data on your restaurant via the Clover Dashboard

    Software updates are sent automatically to your Clover device, ensuring you have the latest functionality and strongest security features.

    Apply now

  • Clover Mini

    Sleek, powerful and ideal for individual businesses where counter space is limited.

    Hardware features

    • Barcode and QR code scanner via an integrated camera
    • Built-in thermal printer
    • Optional extras available, including a:
      • simple keypad interface as a customer-facing device
      • hand-held barcode scanner
      • cash drawer

    Software benefits

    Clover Mini comes equipped with our Payments Plus software plan, which provides essential features and more. For those who want a little extra flexibility, there is an option to upgrade to the Register plan.

    • Accept all popular payment types, including cash, in-store and on the go
    • Protect yourself, your business and customers with one of the strongest payment security systems available
    • Enhance your customer relationships with electronic receipts, loyalty programmes, and apps to manage your social media presence
    • Track your staff’s sales performance
    • Manage your business from anywhere via the web dashboard
    • Add more functionality from the Clover App Market with ease

    Software updates are sent automatically to your Clover device, ensuring you have the latest functionality and strongest security features.

    Apply now

Clover Flex LTE

A fully mobile card machine or an ePOS in your pocket, CloverTM is designed to go wherever you do. It connects to Cardnet’s systems by WiFi or 4G so you can take payments on the move.

Hardware features

  • Long battery life with 8 hours usage on a single charge
  • 5 inch high-resolution colour touchscreen display with PIN on glass
  • Built in thermal receipt printer

Software benefits

Clover Flex LTE comes equipped with our Payments Plus software plan, which provides essential features and more. For those who want a little extra flexibility, there is an option to upgrade to the Register plan.

  • Easy to use software based on the Android operating system
  • Accept all popular payment types, including cash, in-store and on the go
  • Protect your business and your customers with one of the strongest payment security systems available
  • Enhance your customer relationships with electronic receipts and loyalty programmes
  • Track your staff's sales performance
  • Manage your business from anywhere via the web dashboard
  • Add more functionality from the Clover App Market
  • Software updates are sent automatically to your Clover device, ensuring you have the latest functionality and strongest security features.

Flex Arm Extender:

Enabling socially-distanced payments

  • Enabling socially-distanced payments
  • Telescopic arm extending from 21” to 30”
  • PC/ABS thermoplastic saddle to hold a Flex in its silicone sleeve

Apply now

Choose apps to unlock your full potential

Clover enables you to customise your device to suit your business needs. Use apps to grow your system’s capabilities and ensure it evolves with your business. Discover a wide range of apps in the App Market, and look out for new apps continually being added, to provide additional features and services.

Popular free apps

DropThought

Gather customer feedback, improve online reputation ratings on platforms like Yelp and build a positive employee culture with recognition and reminders of their impact on customer experience.

Hopr

Hopr for Clover lets you manage all your social media activity from your Clover terminal, respond to customers and interact with nearby businesses.

Nutshell

Nutshell is a third party app that gives you a simple yet powerful way to manage your business internally or on the road. The team at Nutshell work closely with business owners to identify key performance metrics which enable you to maximise profit.

Tables

Tables offers efficient full service restaurant management – manage tables, servers and orders grouped by guest. Make the most out of this app by combining it with the Printers app for multiple order printer management.

 

Please note not all apps are available on all Clover products, please ‘Explore the app market’ via the button below to check out what is available.

© The Clover trademark and logo are owned by Clover Network, Inc. a First Data company.

Some apps are subject to additional charges. The App Market is provided by Clover Network Inc, not Lloyds Bank Cardnet. Visit www.eu.clover.com/appmarket to view the terms of use and information on pricing.

Clover Help Centre

Find more information on the Clover solutions and how it can benefit your business by visiting the Clover Help Centre.

Visit Help Centre

Clover for developers

Design and build apps for Clover by signing up to Developers. Simply create a developer account and start making apps.

Find out more

Clover FAQs

Have a question about Clover? Here are some answers.

Clover FAQs

© 2017 The Clover trademark and logo are owned by Clover Network, Inc. a First Data company. All Rights Reserved. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners.

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Your information will be held by Lloyds Bank plc trading as Cardnet, part of the Lloyds Banking Group. More information on the Group can be found at lloydsbankinggroup.com.

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Who looks after your personal information

Your personal information will be held by Cardnet which trades as Cardnet, part of the Lloyds Banking Group. More information on the Group can be found at www.lloydsbankinggroup.com

How we use your personal information

We will use your personal information:
to provide products and services, manage your relationship with us and comply with any laws or regulations we are subject to (for example the laws that prevent financial crime or the regulatory requirements governing the products we offer).
for other purposes including improving our services, exercising our rights in relation to agreements and contracts and identifying products and services that may be of interest.
To support us with the above we analyse information we know about you and how you use our products and services, including some automated decision making. You can find out more about how we do this, and in what circumstances you can ask us to stop, in our full privacy notice.

Who we share your personal information with

Your personal information will be shared within Lloyds Banking Group and other companies that provide services to you or us, so that we and any other companies in our Group can look after your relationship with us. By sharing this information it enables us to better understand our customers’ needs, run accounts and policies, and provide products and services efficiently. This processing may include activities which take place outside of the European Economic Area. If this is the case we will ensure appropriate safeguards are in place to protect your personal information. You can find out more about how we share your personal information with credit reference agencies below and can access more information about how else we share your information in our full privacy notice.

Where we collect your personal information from

We will collect personal information about you from a number of sources including: information given to us on application forms, when you talk to us in branch, over the phone or through the device you use and when new services are requested. from analysis of how you operate our products and services, including the frequency, nature, location, origin and recipients of any payments. from or through other organisations (for example card associations, credit reference agencies, insurance companies, retailers, comparison websites, social media and fraud prevention agencies). in certain circumstances we may also use information about health or criminal convictions but we will only do this where allowed by law or if you give us your consent.

You can find out more about where we collect personal information about you from in our full privacy notice.

Do you have to give us your personal information

We may be required by law, or as a consequence of any contractual relationship we have, to collect certain personal information. Failure to provide this information may prevent or delay us fulfilling these obligations or performing services.

What rights you have over your personal information

The law gives you a number of rights in relation to your personal information including:
the right to access the personal information we have about you. This includes information from application forms, statements, correspondence and call recordings.
the right to get us to correct personal information that is wrong or incomplete.
in certain circumstances, the right to ask us to stop using or delete your personal information.
from 25 May 2018 you will have the right to receive any personal information we have collected from you in an easily re-usable format when it’s processed on certain grounds, such as consent or for contractual reasons. You can also ask us to pass this information on to another organisation.
You can find out more about these rights and how you can exercise them in our full privacy notice.

Other individuals you have financial links with

We may also collect personal information about other individuals who you have a financial link with. This may include people who you have joint accounts or policies with such as your partner/spouse, dependents, beneficiaries or people you have commercial links to, for example other directors or officers of your company. We will collect this information to assess any applications, provide the services requested and to carry out credit reference and fraud prevention checks. You can find out more about how we process personal information about individuals with whom you have a financial link in our full privacy notice.

How we use credit reference agencies

In order to process your application we may supply your personal information to credit reference agencies (CRAs) including how you use our products and services and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We may also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time, information on funds going into the account, the balance on the account and, if you borrow, details of your repayments or whether you repay in full and on time. CRAs will share your information with other organisations, for example other organisations you ask to provide you with products and services. Your data will also be linked to the data of any joint applicants or other financial associates as explained above. You can find out more about the identities of the CRAs, and the ways in which they use and share personal information, in our full privacy notice.

How we use fraud prevention agencies

The personal information we have collected from you and anyone you have a financial link with may be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found in our full privacy notice.

Our full privacy notice

It is important that you understand how the personal information you give us will be used. Therefore, we strongly advise that you read our full privacy notice, which you can find at https://lloydsbankcardnet.com/privacy/ or you can ask us for a copy.

How you can contact us

If you have any questions or require more information about how we use your personal information please contact us using https://lloydsbankcardnet.com/. You can also call us on 01268 567100. If you feel we have not answered your question Lloyds Banking Group has a Group Data Privacy Officer, who you can contact on 01268 567100 and tell us you want to speak to our Data Privacy Officer.

Version Control

This notice was last updated in April 2018.

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