Coronavirus (COVID-19) information and updates
Contactless limit increase
From 1 April 2020 the UK contactless payments limit will increase to £45 to help reduce the physical contact customers have with chip and PIN machines – click here for more information.
Current service levels
We are taking appropriate steps to safeguard the health and wellbeing of all of our colleagues, so it may take a little longer than usual to answer your call. You can find a lot of helpful information and other services in the Customer Hub section of our website. We've introduced an online chat function to make it easier to get in touch, which you can access between 9am and 5pm. You can also contact us via email to Cardnet@lloydsbanking.com.
Help and support
If you are concerned about the impact of coronavirus on your business, we’ve put in place some support and information to help at lloydsbank.com/business.
We’ve updated our Coronavirus Support Guide to include some helpful information on starting to accept card payments again when your business opens.