Issue with enquiry form submissions not being received

We have experienced a technical issue with the Lloyds Bank Cardnet website meaning that Account Closure forms submitted by existing Cardnet customers between 23:00 on Monday 12th October and 17:00 on the 27th October have not been received. If you submitted an Account Closure form during this time, please re-submit your request form. You can also speak to somebody via the webchat box on this website, or by contacting us on 01268 567100. We sincerely apologise for any inconvenience caused.

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Change of name

You can change your Account Trading Name (the name of your business) or Bill to Name (the name of the owner) by following the steps below. Your details will be updated approximately 14 days after we have received all the required information.

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New Customers - 0808 274 3634

Existing Customers - 01268 567 100

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