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Change of bank
Please note that the below only applies if there are no other changes in the business. If there is a change of legal entity, change in the nature of business or any other changes then please contact us immediately on 0345 604 2491 (option 1). Lines are open 9am to 5pm, Monday to Friday.
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1: Complete a direct debit mandate form: You will need to complete and print off one direct debit mandate for each account you want to change. If:
- you trade in multiple currencies, please complete the Multi-currency Direct Debit Mandate form (PDF, 537KB)
- you trade in UK sterling only, please complete the Sterling Direct Debit Mandate form (PDF, 547KB)
Please use the last 9 digits of your MID number as the reference.
2: Complete the Additional information form (DOC, 43KB) which details the owners of the business.
3: Write a letter requesting the change of bank details in the form of a written request on your company headed paper, signed by either the Sole Proprietor, Director, or a minimum of two Partners or Trustees.
4: Please also provide one copy of an original document from the list below, dated within the last three months:
- Void Cheque
- Paying in Slip
- Bank Statement
- Bank Welcome Letter
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When you have all the required documents ready:
- Direct debit mandate form (Sterling or multi-currency)
- Additional information form
- Letter requesting change of bank details
- Copy of an original document
Please scan and email them to cnetinve@fiserv.com.
Or you can post them to:
Cardnet Merchant Services
PO Box 280
Lowton Way
Hellaby
Sheffield
S98 1RTYour details will be updated approximately 14 days after we have received your request.
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