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Change of bank

Please note that the below only applies if there are no other changes in the business. If there is a change of legal entity, change in the nature of business or any other changes then please contact us immediately on 0345 604 2491 (option 1). Lines are open 9am to 5pm, Monday to Friday.

  • 1: Complete a direct debit mandate form: You will need to complete and print off one direct debit mandate for each account you want to change. If:

    Please use the last 9 digits of your MID number as the reference.

    2: Complete the Additional information form (DOC, 43KB) which details the owners of the business.

    3: Write a letter requesting the change of bank details in the form of a written request on your company headed paper, signed by either the Sole Proprietor, Director, or a minimum of two Partners or Trustees.

    4: Please also provide one copy of an original document from the list below, dated within the last three months:

    • Void Cheque
    • Paying in Slip
    • Bank Statement
    • Bank Welcome Letter
  • When you have all the required documents ready:

    • Direct debit mandate form (Sterling or multi-currency) 
    • Additional information form 
    • Letter requesting change of bank details
    • Copy of an original document

    Please scan and email them to

    Or you can post them to:

    Cardnet Merchant Services
    PO Box 280
    Lowton Way
    S98 1RT

    Your details will be updated approximately 14 days after we have received your request.

  • Thank you for your enquiry

    If you can't find what you're looking for please fill out our customer enquiry form here.

Switch your business current account to Lloyds Bank

We can help you switch your UK business bank account to Lloyds Bank, including all your bills and payments. Its hassle-free and the switch only takes 7 working days.

Switch your account

Get in touch

New Customers - 0330 134 7976

Existing Customers - 01268 567 100

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